I would like to take this opportunity to say a few words in writing to you and to advise that we were “Super Impressed” with the highest level of professionalism, dedication and service and going that extra mile for us as Sellers to a favourable outcome. Thank you!!
Our property at Broadbeach Waters was a beautiful home and at first was hesitant to place on market however am glad we walked into your office, you were thorough, you had taken it on yourself as the Proprietor and for this it was a sense of relief as we knew we were in good hands. Resulted in a firm buyer within 48 hours of it being advertised to then 28 days later had settled.
Regardless of all the obstacles faced you managed to keep it moving and always be on top of anything that raised potential risk and took it on personally as the proprietor and for that we are most grateful.
Throughout the process you managed to make it seamless for us as Sellers given the urgency of myself and my situation you took it as a personal goal to ensure I remained updated and that you were looking after things on our behalf for e.g.. in terms of inspections with the tenants / Works to be done to get the sale over the line the tenants caused a few issues and were reluctant to provide the necessary access you ensured you took this on even though we were the property managers.
You most definitely live and breathe the true meaning of “Prestige Selling Agency” as you were working for us and delivered on our needs as Sellers. Nothing was ever too much and too late regardless of time or effort for you and your team at Lucy Cole.
I would highly recommend you to all my colleagues, family and dear friends should they need to look at Property Services in the future.
Thank you again Lucy.
Sales Capability Manager
Reputable and Market-savvy
Went the Extra Mile
Consistent and Professional
“Many agents promise the type of program outlined by Lucy at the start, but few deliver consistently and professionally right through until a contract is achieved and keep you constantly informed along the way.”
TONY HILLER | Thrifty Car Rentals
Pleasure to do business with
“As I was interstate, Lucy contacted me regularly as to the property’s progress, she was extremely thorough…it was a pleasure to do business with her.”
SUSAN COHEN | Artist
“Lucy is totally committed and very obliging… you deserve the number one status!”
DENNIS RASTOVICH | Capri Clinic
“In a difficult market, Lucy demonstrated the ability to get the job done effectively and quickly through her tireless efforts to achieve the maximum price.”
DR. IAN WALLACE | Dentist
Professional with Constant Communication
“We were totally impressed with her professional manner, constant communication and feedback…”
G & B FRENCH | Trestle Hire Service
Strives to Help
“Lucy strives to help the industry… the real estate on the Gold Coast has been enhanced by her efforts.”
QUENTIN TOD | Editor: Gold Coast Bulletin
Eye for Detail
“…Lucy exhibited an eye for detail, a high degree of efficiency and was at all times pleasant and easy to deal with.”
RUTH GROSSER | Australian Ikebana Centre
Honest and Realistic
“…a dedicated, honest, realistic and enthusiastic agent – committed to good service and to selling with integrity.”
WENDY CULL | Solicitor